返品と交換
Returns & Exchanges
Our Print-on-Demand Model
Due to the nature of our Print-on-Demand business model, every item is uniquely made specifically for you once your order is placed. Because of this, we only offer returns or exchanges if the item you received is defective, damaged, or if you received the wrong item.
Defective or Damaged Items
If you encounter any of these issues, please contact us within 7 days of receiving your order with photographic proof of the defect or damage. We will review the issue and, if approved, provide a replacement at no additional cost to you.
Please email us at yohakuclo@gmail.com with your order number and photos of the issue.
Sizing Issues
Please review our sizing charts carefully before purchasing. Since all of our garments are made-to-order specifically for you, we cannot offer returns or exchanges for sizing issues. You can find detailed sizing information on every product page by clicking the "Size Guide" button.
Need more help?
If you have any other questions regarding your order, please don't hesitate to reach out to our support team. We're here to help.